Caterpillar Service Design
A UX Research project
This project is done in 2018, I join Caterpillar as a UX design intern on their service design team.The goal of this project is to specific CAT's user group so that CAT can provide better online digital tracking services for them.As a group of 2 designe and one business major interns, we visited St.louis, Chicago and Texas for interviews.The final outcome is a report to CAT.
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TypeUX Design
Company Project Group of 3 2018.5-9 |
RoleInterview
Transcript User Persona Contextual Inquiry |
The delivery of this project is the analysis of CAT's most typical users. Due to NDA, Contact me for the whole project.